Return and Exchange Policy
All returns must be postmarked within thirty (30) days of the purchase date. After receiving your exchange request and inspecting the condition of your item, we will process your exchange. Please allow at least 3-5 business days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed. Please note products must be un-opened and untampered condition that are being returned to be eligible for a refund. To return an item, please fill out the Return and Exchange Form (see below ) in order to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
Zen 201
Attn: Returns
RMA #
2559 W Statehood Dr Bluffdale 84065
Return shipping charges will be paid or reimbursed by us.
Refunds
After receiving your exchange request and inspecting the condition of your item, we will process your exchange. Please allow at least 3-5 business days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.
Please note products must be un-opened and untampered condition that are being returned to be eligible for a refund.
Return Form
We hope you are happy with your purchase. However, if you are not satisfied with the condition of your purchase, you may return it to us for an exchange. Please see below for more information on our return policy.
